What is CleanBow?
CleanBow is a trusted cleaning directory designed to help people find professional, reliable cleaning providers and to support cleaning businesses that are committed to high standards, fair working practices, and sustainable growth.
Is CleanBow a cleaning company?
No. CleanBow does not provide cleaning services directly. We connect clients with independent cleaning providers who operate their own businesses.
Does CleanBow employ the cleaners?
No. All cleaning providers listed on CleanBow are independent businesses or sole traders responsible for their own services, staff, pricing, and delivery.
Is it free to use CleanBow?
Yes. Browsing the directory and contacting cleaning providers through CleanBow is free for clients.
How does CleanBow choose which cleaners are listed?
Cleaning providers apply to be listed and are reviewed before going live. Depending on the services they offer, providers may need to meet verification requirements such as insurance, ID checks, or additional documentation.
Are all cleaners fully vetted?
Verification levels vary depending on the type of cleaning service. Some specialist or higher-risk services require higher verification standards. Each listing clearly shows the provider’s verification level so you can choose with confidence.
Can CleanBow guarantee the quality of the work?
CleanBow promotes professional standards and requires providers to follow a Code of Conduct. However, services are delivered by independent businesses. We encourage clients to review provider details carefully and communicate clearly before confirming work.
What if I have a problem with a provider?
We recommend raising issues directly with the provider first. If concerns remain, you can report a listing to CleanBow for review. Serious or repeated issues may lead to suspension or removal from the directory.
Who can list on CleanBow?
CleanBow is open to sole traders, small cleaning businesses, and specialist providers who operate professionally and agree to follow our Code of Conduct.
Is there a cost to join?
CleanBow offers a free basic listing. Optional paid listings are available for providers who want enhanced visibility or additional features.
What verification is required?
Verification depends on the services you offer. Some categories require insurance, ID checks, proof of address, or additional evidence such as DBS checks or training.
Can I choose which services I offer?
Yes. You select the services you provide during onboarding. Some specialist services are restricted to higher verification levels to protect clients and providers.
How do enquiries work?
Clients contact you directly through CleanBow’s enquiry form. CleanBow does not interfere with your pricing, agreements, or working arrangements.
Can I be removed from CleanBow?
Yes. Providers may be suspended or removed if they breach the Code of Conduct, provide misleading information, or repeatedly fail to meet expected standards.